Privacy policy

This website and how to contact us

This notice concerns www.domustp.com, the official website of Domus Teatro di Pompeo, Largo del Pallaro 8, 00186 Rome, Italy. For privacy enquiries or requests relating to your information, email info@domustp.com or telephone +39 06 6931 4001.

Information used and why

Technical requests can include your IP address, browser and device information, requested pages, approximate location and diagnostic data. This information supports delivery, security, troubleshooting and measurement of the website.

If you contact the property by email, telephone or WhatsApp, the information you choose to provide is used to respond to your enquiry and assist with your request. Please do not send payment-card details or unnecessary sensitive information through these channels.

The relevant grounds depend on the activity: responding to a request before a booking, performing a service, meeting applicable legal obligations, maintaining a secure website and, for optional measurement cookies, your consent.

Google Analytics and Google Ads

The website uses Google Analytics 4 and Google Ads. Analytics and advertising cookie permissions are separate. They start denied, and personalised advertising remains disabled in this website configuration.

Google tags load in Advanced Consent Mode. Limited cookieless signals may therefore be sent to Google before a choice or after refusal. Refusing optional cookies does not mean that every request to Google stops.

When the relevant permission is granted, Google may measure activity across this website and the property’s WebHotelier booking website. Custom booking-link and availability-search events exclude entered dates, guest counts, voucher codes and contact information. These events are not confirmation of a completed booking.

Maps and price comparison

Google Maps and the RateParity price-comparison service load independently of the cookie notice to provide their guest-facing functions. Google Maps requests are sent to Google when a page containing the map loads.

RateParity starts in its documented cookieless mode, which is intended to prevent identifying cookies/local storage and automatic analytics. Optional RateParity measurement is enabled only when both analytics and advertising categories are accepted; withdrawal switches it back to cookieless mode. The service stores its cookieless preference to remember this setting.

If you use a RateParity guest-assistance or chat function, the information and messages you choose to enter are sent to that provider to deliver the service.

Booking, email, WhatsApp and other websites

Reservations are handled on domustp.reserve-online.net, provided by WebHotelier. Search information is sent there when you submit the booking form. Booking, payment and confirmation processing are covered by the information and policies on that service. This website does not collect payment-card details in its own pages.

Opening an email, telephone or WhatsApp link uses the relevant application or provider. Google, RateParity, WhatsApp and the booking provider handle information under their own notices. An origin-only website referrer may accompany a booking handoff independently of optional Google attribution.

Recipients and international processing

Information may be handled by the property’s team and the hosting, technical-support and communications providers needed for the relevant service. Fisheyes provides website design and maintenance. Google, RateParity and WebHotelier are involved as described above.

Third-party providers may process information outside your country or the European Economic Area. Their privacy notices explain their processing locations and applicable transfer arrangements. This page does not assert a particular supplier contract or certification.

How long information is kept

Enquiry information is retained for the time needed to deal with the request, any resulting service and applicable record-keeping or dispute requirements. Technical records are retained according to operational and security needs.

Website consent choices last six calendar months. Accessibility preferences remain on the device until changed or the site’s browser data is cleared. Google and RateParity storage have their own durations and controls; details are in the Cookie policy. Withdrawal does not automatically erase information already held by an external provider.

Your choices and rights

You can change or withdraw optional cookie permissions through Cookie settings at any time. Refusing optional measurement does not prevent a booking.

Depending on the circumstances, you may request access, correction, erasure, restriction, portability or object to processing. Consent can be withdrawn without affecting processing already lawfully carried out. Contact info@domustp.com with your request. You may also complain to the Garante per la protezione dei dati personali or another competent supervisory authority.

Further information

• Google
• RateParity
• WebHotelier booking
• Garante per la protezione dei dati personali